FAQS
How does the Reuse Mobile Phone repair service work?
Reuse Mobiles is the exclusive mobile phone and tablet repair service provider. Just follow these simple steps to book your repair.
- fill in a short and straightforward repair quote. Select and provide details of technical issues with your phone. You will receive an instant phone repair quote.
- If the price is okay, send your device to us via post at our Melbourne store.
- After receiving the mobile, we will send you a revised quote if needed. If you agree with the price, we will fix the phone and send it back to you upon receiving full payment.
- Reuse the device
How long will my phone repair take?
Our mobile phone repairs usually take 30 minutes or less after receiving your mobile. It also depends on the mobile phone model and the extent of the issue. Some repairs take a few hours, while others take 30 minutes. But once it is fixed, we will send it back to you on the same day.
Is there any warranty included in the phone repair service?
Most mobile phone repairers offer a limited-time warranty, which doesn't cover much.
Will I lose my data?
You rarely lose data in the phone repair process, but you can't deny the possibility. Therefore, we recommend you take the necessary steps to back up your device before any repair process.
How much does it cost?
There is no one right price for all repairs. It all depends on the issue with the phone, but the price you get quoted on our website is the price you pay until and unless we find multiple problems with your device, which you might have forgotten to mention.
Will I lose my Apple warranty after repairing with Reuse Mobiles?
The answer is no. If you replace your iPad or iPhone screen, your Apple warranty will not be affected. However, repairs such as battery replacements, housing replacements, and charging port replacements may affect your Apple warranty.
Are the phone repair parts genuine?
We get this mainly because there is a lot of misleading information in the market. We back up the quality of our repair service and parts, which is why we can offer a lifetime warranty on parts and labour for your peace of mind.
What are the payment options available?
We accept flexible payment options for your convenience, such as credit/debit cards, Paypal, cash(in-store only), Afterpay, LatitudePay, bank deposit and payID.
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